Tips & Information
 

ThermoSpa Contact Information

Contact Information

Parts and Supplies Store: 1-888-743-8121

Technical Support: 1-800-833-7727

Hours

Monday - Friday: 9 AM - 5 PM (EST)

Saturday - Sunday: 11 AM - 3 PM (EST)

 

Website (Click Here)

 

Master Spas- 

Need to make sure your spa is working great and in perfect condition? Get in contact with us by completing the form below, or for additional ways to contact customer care, click here. Our customer care business hours are Monday-Thursday 7am–5pm and Friday 8am–12pm EST. If you need more immediate assistance, please contact your local dealer.

You can also visit the link below for all your Master Spa Needs-

https://www.masterspas.com/customer-support

 

 

Bueno Spas- 

Customer Service

Monday to Friday
8AM-5PM (ET)
Saturday : 8AM-4PM (ET)
Sunday : 11AM-4PM (ET)
Phone: (888) UN-BUENO

If additional help is needed please click link below- 

https://www.buenospa.com/pages/service-request

 

 

If you do not see the information you are looking for, reach out to us and we will be happy to help you! 

Hot Tub Start-Up
 

Whether you need to start up a new hot tub or restart your winterized spa, starting up your hot tub the right way is important to keeping your water clean and your hot tub maintained. Here are 12 simple steps to start up your hot tub like a pro.

Chlorine VS Bromine-

Which sanitizer should you use for your hot tub: chlorine or bromine? And should you use hot tub tablets or granules? Choosing the best sanitizer for your spa is easy once you know a little bit about each type of sanitizer and how to add them to your hot tub. 

Hot Tub Scum- 

It’s one thing to see dirt and debris in your hot tub. But it’s a whole other issue when you find a hot tub ring or hot tub scum. The key is to know what causes a hot tub ring so you can remove it and keep it from happening again. 

Services Areas By County- 

Florida

Baker, Nassau, Duval, Clay, Union, Bradford, Saint Johns, Putnam, Alachua, Gilchrist, Columbia, Levy, Marion, Flagler, Volusia, Lake, Sumter, Citrus, Hernando, Seminole, Brevard, Pasco, Polk, Hillsborough, Pinellas, Osceola, Indian River, Manatee, Hardee, Sarasota, Desoto, Highlands, Okeechobee, Saint Lucie, Martin, Palm Beach, Hendry, Lee, Charlotte, Glades, Collier, Broward, Monroe, Miami-Dade,  & The Florida Keys! 

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